Benefits & Notes

🔖 SERVICE TERMS & POLICIES – HOCHIMINH MASSAGE

1. 💵 Payment

• Pay directly to the therapist after the session.

• No deposit or prepayment required.

• Fare includes tip & travel cost.
  📌 Overcharged? Contact us or call 📞 0966 005 711 for verification and refund.

2. 👤 Wrong Therapist Arrived

• You have the right to request a change or cancel without fee.

3. 🔁 Changing Therapist On-Site

• Switching therapist after arrival: support fee 100,000 VND.

• If the massage has started: full fare applies.

4. 🎫 Ticket Upgrade

• You may upgrade/change service ticket anytime—just inform the therapist.

5. ❌ Appointment Cancellation

• Before therapist starts traveling: Free.

• After traveling/arrival: 100,000 VND fee.
  📞 Cancel via call or text: 0966 005 711

6. 🏨 Hotel Room Costs

• Clients are responsible for booking and paying for hotel/motel rooms if needed.

• Our staff only provides massage service.

7. 🔐 Privacy Policy

• No video/photo/audio recording allowed during service.

8. 💰 Inability to Pay

• If client cannot pay after service:
  ✅ May hold ID/documents/items temporarily
  ✅ Record evidence for follow-up
  ➡️ Items returned after full payment.

9. 🚫 No Inappropriate Services

• We only provide professional, wellness-focused massages.
  ❌ Any inappropriate requests or private arrangements → we disclaim responsibility & reserve the right to refuse future service.

📞 Support: 0966 005 711
🌐 Website:hcmhomemassage.com