Complaint
📣 SERVICE FEEDBACK & COMPLAINTS
We at HOCHIMINH MASSAGE sincerely apologize for any inconvenience you may have experienced during your session.
While we strive to offer flawless service, we welcome your feedback to improve further.
🔍 Please send feedback if you encounter:
Unskilled or unprofessional techniques
Incorrect pricing or overcharging
Improper attitude or disrespect from staff
Any suggestion or pressure to tip
Or any other reason for dissatisfaction
📨 How to file a complaint:
Click the “Complaint” button on our website or app
Fill in your feedback details clearly
🕒 Response time: Within 48 hours of receiving your complaint
💸 Refunds: Only valid for claims submitted within 5 days of the service date
🙏 Thank you for trusting HOCHIMINH MASSAGE. Your opinions are highly valued and help us improve every day.